KSB SupremeServ is your

pumps 911

when, and where you need service and spare parts 

About KSB SupremeServ North America

As a global leader in our field, KSB SupremeServ companies in North America offer comprehensive services to help relieve the pressure and reduce the life-cycle cost of your most challenging pump problems. Whether you need support in installation and commissioning of your equipment, maintenance and repair, customized service concepts, spare parts or replacement. KSB SupremeServe brings knowledge and creative solutions to improve the equipment reliability and system performance to your plant.

OUR LOCATIONS

Close At Hand

KSB SupremeServ supports customers from all fields of application, whether it is industrial or municipal plants, power station operators, chemical or mining plants, or water/wastewater management. Our service network with more than 150 specialists in over 12 service stations in North America, is here to serve your needs 24/7 with first-class pump and system maintenance.

For Every Issue

Our experienced engineering and quality products, retrofits and reverse engineering abilities make us experts. The range of our services extend not only to your KSB products, but also other pump equipment of any make or origin.

On-Site Experts & Services

  • Supervision of commissioning, installation
    and trouble-shooting
  • Prevention maintenance
  • Metal fabrications
  • Instruction/training of operating personnel
  • Part and pump repairs
  • Reverse engineering
  • Part and pump manufacturing
  • Hydraulic engineering
  • Innovative SES monitoring technology and report generation on findings including recommendations for repair and optimization

Repair & Maintenance Services

  • Replacement of parts with genuine KSB OEM spare parts from our inventory.
  •  Welding by MIG, TIG, SMAW (stick), stainless, carbon and specialized alloys.
  • Metal fabrication, sheet, plate, structural members and piping.
  • Disassembly, inspection/report with evaluation of failure mode, and reassembly to as new condition of all types of pumps.
  • Reverse engineering – particular for products from other manufacturers.
  • Warranty on all repairs.

We are your service partner for the 

entire product life cycle

Repairs

When pumps are down, fast action is critical. We have professional, Original Factory Trained technicians performing all pump rebuild and repairs to OEM standards and original documentation using precision measuring equipment and hand tools registered and calibrated annually by an ISO Certified inspection firm.

We offer a single point of contact for all clients to KSB resources and services via dedicated, professional service personnel – personalized one-to-one business relationship for all your RFQ’s, proposals, expediting, contract fulfillment, technical service support including field service.

 

Spare Parts

Breakdowns occur daily and customers are often faced with the difficult task of sourcing replacement parts that may not be available or have long delivery times. In such cases, we offer Reverse Engineering which is a process of rapid manufacturing that enables the production of high-quality castings within a very short time frame. This solution allows you to keep your existing equipment in operation, avoid costly plant modifications. and production loss.

 

Field Service

KSB provides reliable service to our customer with highly
qualified KSB field service engineers.

  • Factory-trained field service engineers
  • Precision ultra-fine alignment using laser equipment for drivers, gear boxes and fluid couplings.
  • On-site operator and maintenance training
  • On-site supervisor, installation, commissioning, and trouble-shooting consultation services
  • On-site overhaul consultation
  • On-site vibration analysis (conventional and submersible pumps)
  • On-site equipment and pumping systems diagnostics
  • On-site or in-factory repair and overhaul training
  • Root cause failure analysis consultation