KSB SupremeServ employee Neil Novich, retires

(Grovetown, GA) Neil Novich, long-time sales manager of KSB SupremeServ, has retired after serving the company for 34 years. Novich began Neil Novich his career in 1990 as a drafter and reverse engineering specialist. Neil took the role of area sales manager for a territory that included Texas City, Baytown, Beaumont, and Port Arthur, Texas. Novich built many relationships in the oil and gas industry, contributing to many company successes.

During his tenure, Novich provided exceptional sales and service to thousands of customers needing pump service, repair, and engineered spare parts. One notable accomplishment was repairing an OH2 pump at an oil refinery. The pump had been performing poorly for years and was deemed unfixable. While others may have given up, Novich and his colleague Howard Geohring were able to diagnose the problem and quoted the customer $1200 for repair. The pump has been in operation ever since.

“I had the pleasure of hiring Neil in our Engineering Department in 1990,” said Richard Martinez, managing director of KSB SupremeServ Port Arthur, “He has been a valuable asset to the company, demonstrating his skills as a solid contributor and team player in every role he has taken on. Throughout his career, he has consistently applied his background and knowledge in engineering to lead orders in part repairs year after year. Neil’s excellent customer service skills will be sorely missed.”

“Neil has been a tremendous resource to our customer base as well as internally as a mentor to others,” said Matthew Piripaval, regional sales manager, KSB SupremeServ. “His dedication to customer service has been inspirational and he will be missed!”

When asked how it feels to retire? Novich responded, “Scary but good, and I’m ready to relax.” In retirement, Novich looks forward to traveling with his wife, fishing, golfing, and spending time at his lake house. He also plans to continue designing homes, a hobby he has had for 40 years.

KSB SUPREMESERV NORTH AMERICA

KSB SupremeServ North America, a division of KSB, is a strategic network of service locations throughout the US, Canada, and Mexico that specialize in pump and valve services and after-market parts. KSB SupremeServ provides full-service manufacturing, 24/7 repair, maintenance, training, and other engineering services.

ABOUT KSB

KSB is a leading international manufacturer of pumps and valves. The Frankenthal-based Group has a presence on five continents with its own sales and marketing organizations, manufacturing facilities, and service operations. The KSB workforce of around 15,700 worldwide generates annual sales revenue of more than € 2.2 billion.

To learn more, please visit:  https://ksb.com/en-us/

FOR MORE INFORMATION

KSB SupremeServ North America
E. marketing@pumps911.com