KSB and KSB SupremeServ North America announced today the launch of a new engineering services division strategically designed to meet the business growth demand. The new group includes application engineering, product development, digitization and automation, consultancy, spare parts, technical training, licenses, technical documentation, and warranty management.

Part of the reorganization includes the current vice president of KSB SupremeServ North America, Jan Avramov, assuming the role of vice president of the new group that will support the KSB install base as well as the KSB SupremeServ service base and the promotion of John Mitchell to vice president of KSB SupremeServ North America.

“Our growth in North America requires best-in-class engineering services; this new division will focus our combined efforts to serve our customers better,” said Luis Maturana, managing director of KSB North America. “Jan’s technical skills and leadership will build this necessary foundation for future growth in the region.”

“I’m looking forward to growing our technical prowess and building a division that our customers can rely on for engineering excellence. Combining the technical expertise into one supportive service group will do just that,” said Avramov.

Avramov will relocate to Richmond, Virginia, where the new engineering services will be based.

John Mitchell has been promoted to vice president of KSB SupremeServ. He will take over the North American regional leadership of its 12 networked service locations across the US, Canada, and Mexico. Mitchell is the former director of three KSB SupremeServ locations in Thomson, GA, Mulberry, FL, and Ft. McMurray, AB, and is a 25+ year veteran in the pump and pump service industry.

“John is a proven leader with extraordinary service expertise and business acumen,” said Maturana. “I have the utmost confidence in his ability to exponentially grow our business and deliver the quality service our customers have come to expect.”

“My commitment to our customers is to perform with speed, urgency, and consistency; this is my passion! As the leader of KSB SupremeServ North America, I look forward to bringing this cadence to our growing service locations and business units,” said Mitchell. “I’ve spent my career preparing to do what is now possible with KSB SupremeServ.”

Mitchell will be located in Grovetown, GA.

KSB SUPREMESERV NORTH aMERICA

KSB SupremeServ North America, a division of KSB, is a strategic network of service locations throughout the US, Canada, and Mexico that specialize in pump and valve services and after-market parts. KSB SupremeServ provides full-service manufacturing, 24/7 repair, maintenance, training, and other engineering services.

ABOUT KSB

KSB is a leading international manufacturer of pumps and valves. The Frankenthal-based Group has a presence on five continents with its own sales and marketing organizations, manufacturing facilities, and service operations. The KSB workforce of around 15,700 worldwide generates annual sales revenue of more than € 2.2 billion.

To learn more, please visit:  https://ksb.com/en-us/